Terms and Conditions

Last Updated: March 21, 2026

Welcome to Natura Umana. These Terms and Conditions ("Terms") govern your use of our website (naturaumana.ai), our AI-powered personal agents ("tinyPeople"), our messaging-based agent services delivered through third-party platforms (WhatsApp, iMessage, and Telegram), the NatureOS application, and HumanPods hardware (collectively, the "Services"). By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Company Information

  • Company Name: Natura Inc
  • Contact Email: hello@naturaumana.ai

2. Overview of Services

Natura Umana provides AI-powered personal agents (tinyPeople) that users can interact with through the following channels:

  • Messaging Platforms: Our agents operate within WhatsApp, iMessage, and Telegram. These platforms are owned and operated by third parties, and your use of them is subject to their respective terms of service and privacy policies.
  • NatureOS: A companion application for iOS and Android that connects to HumanPods and provides an additional interface for interacting with tinyPeople.
  • HumanPods: Open-ear wireless earbuds designed for all-day use that provide hands-free voice access to tinyPeople.
  • Website: Our website at naturaumana.ai provides information about our products and services.

3. Authentication and Account Access

We use Composio as our sole authentication provider. When you sign in to access our Services, you authenticate through Composio's secure infrastructure. Natura Umana does not independently store your login credentials. By using our Services, you acknowledge that:

  • Your authentication is handled entirely by Composio, and your use of their service is subject to Composio's own terms and policies.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately if you suspect any unauthorized access to your account.

4. Use of Services

Acceptable Use

You agree to use our Services solely for lawful purposes and in a manner that does not infringe upon the rights of others. Specifically, you agree not to:

  • Use any automated system (bots, scrapers, crawlers) to access or extract data from our Services without explicit permission.
  • Attempt to reverse-engineer, decompile, or disassemble any aspect of our AI agents or underlying technology.
  • Use our Services to harass, abuse, threaten, or harm any person.
  • Transmit any material that is unlawful, harmful, defamatory, or otherwise objectionable through interactions with tinyPeople.
  • Attempt to bypass, disable, or interfere with any security features of our Services.

Messaging Platform Compliance

When using our agents through WhatsApp, iMessage, or Telegram, you are also subject to the terms of service and acceptable use policies of those platforms. Natura Umana is not responsible for any actions taken by these platforms, including but not limited to account suspensions or restrictions imposed by the platform provider.

5. Intellectual Property Rights

All content, technology, and materials associated with Natura Umana, including but not limited to the tinyPeople AI system, NatureOS software, HumanPods hardware designs, website content, logos, and proprietary algorithms, are the intellectual property of Natura Inc unless otherwise indicated.

You may not reproduce, distribute, modify, create derivative works from, or exploit any part of our intellectual property without prior written consent from Natura Umana.

6. User Interactions with tinyPeople

Our tinyPeople agents are powered by machine-learning models. By interacting with them, you acknowledge and agree that:

  • AI-generated responses may not always be accurate, complete, or suitable for every context. Natura Umana is not liable for any decisions or actions you take based on these interactions.
  • tinyPeople develop personalized memories based on your conversations. You retain control over these memories and may review, edit, or delete them at any time.
  • Specialized tinyPeople (such as a fitness coach or wellness advisor) provide general informational guidance only and are not a substitute for professional medical, legal, financial, or therapeutic advice.

Feedback

If you provide feedback on our Services, including suggestions for improvement, you grant Natura Umana a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and implement that feedback without obligation or compensation to you.

7. Hardware Products (HumanPods)

Purchases and Shipping

Purchases of HumanPods hardware are subject to availability. Pricing, shipping, and return policies are as stated on our website at the time of purchase.

Warranty

HumanPods are covered by the warranty terms provided with the product. Please refer to the warranty documentation included with your purchase for full details.

Product Use

HumanPods are designed for personal, non-commercial use unless otherwise agreed in writing. You agree not to modify, tamper with, or disassemble HumanPods hardware in a manner that could void your warranty or create safety hazards.

8. Data and Privacy

Your privacy is fundamental to our mission. Please refer to our Privacy Policy for full details on how we handle your data. Key principles include:

  • Natura Umana does not store your personal data on its own servers.
  • All data transmitted through our Services is encrypted.
  • Authentication is handled exclusively through Composio.

By using our Services, you consent to the practices described in our Privacy Policy.

9. Third-Party Services and Links

Our Services rely on and integrate with third-party platforms and services, including but not limited to WhatsApp, iMessage, Telegram, and Composio. Natura Umana is not responsible for the availability, content, security practices, or policies of any third-party services. We strongly recommend that you review the terms and privacy policies of each third-party service you use in connection with our Services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Natura Inc and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Services, regardless of the theory of liability.

This includes but is not limited to:

  • Inaccuracies or errors in tinyPeople responses.
  • Service interruptions, downtime, or unavailability of third-party messaging platforms.
  • Unauthorized access to or alteration of your transmissions or data by third parties.
  • Any actions taken by third-party platforms (WhatsApp, iMessage, Telegram) that affect your ability to use our Services.

Our total aggregate liability for any claims arising from your use of the Services shall not exceed the amount you have paid to Natura Inc in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Natura Inc and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Services; (b) your violation of these Terms; or (c) your infringement of any third party's rights.

12. Modifications to Terms

Natura Umana reserves the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date above. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms.

13. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services ceases immediately, but the provisions of these Terms that by their nature should survive (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

16. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Natura Umana
Email: hello@naturaumana.ai

FAQs

What is Natura AI?

What are HumanPods?

What is NatureOS?

What are tinyPeople?

When will it be available?

What about Privacy?

Who are we?